Privacy Policy for CurbConnect:

Site: www.curbconnect.com1) Who we areCurbConnect (“CurbConnect,” “we,” “our,” or “us”) provides tools and services to help real estate professionals connect with consumers. This Privacy Policy explains how we collect, use, disclose, and protect personal information, including for our SMS/MMS text messaging programs (A2P/10DLC).2) Information we collect
• Contact & account data: name, email, phone number, address, company, role.
• Inquiry & transaction data: messages you send us, bookings, purchases, support requests.
• Device & usage data: IP address, browser, device identifiers, pages viewed, referral URLs, cookies.
• SMS/MMS data: phone number, opt-in/opt-out status and timestamp, message content you send to us, delivery and interaction metadata (e.g., HELP/STOP requests), campaign ID/brand registration data required by messaging providers and carriers.3) How we collect information
• Directly from you: web forms, lead capture, account sign-up, event registrations, surveys, chat, email, phone, or text message.
• Automatically: cookies, pixels, analytics.
• From service providers and partners: payment processors, CRM/marketing platforms, communications vendors, and The Campaign Registry (TCR) where required for A2P 10DLC programs.4) How we use informationWe use information to:
• Provide and improve our services, sites, and apps;
• Communicate with you, including by SMS/MMS (with your consent where required);
• Process payments and fulfill requests;
• Secure, debug, and prevent fraud;
• Comply with law and carrier/telco rules (e.g., CTIA, carrier codes, TCR, TCPA/FCC).⸻5) A2P SMS/MMS Text Program Disclosures (10DLC)5.1 Program description & consentBy opting in on our website, texting a keyword, checking a consent box, or otherwise requesting SMS/MMS messages from CurbConnect, you agree to receive recurring texts related to [lead follow-up, appointment reminders, updates, promotional offers] from us at the mobile number you provided. Consent is not a condition of purchase.5.2 Message frequencyMessage frequency varies by interaction and program.5.3 ChargesMessage and data rates may apply.5.4 Supported carriersDelivery may vary by carrier. Messages are delivered through participating wireless carriers and messaging providers.5.5 Opt-out (STOP)You can opt out at any time by texting STOP (or END, CANCEL, UNSUBSCRIBE, QUIT). After you send STOP, we’ll send a final confirmation text and stop sending further messages to that number unless you opt in again. We honor opt-out requests made by any reasonable means.5.6 Help (HELP)For help, text HELP or contact us at:
[email protected]
513-951-11385.7 Appropriate content & abuseWe prohibit sending unlawful, harmful, or deceptive content. Carriers may filter or block messages that violate CTIA/carrier rules; repeated violations can result in suspension. Report unwanted or suspicious messages to [email protected].⸻6) A2P/10DLC data handling & sharing
• We do not sell your mobile number or SMS opt-in data.
• We do not share mobile information with third parties or affiliates for their marketing or promotional purposes.
• We may share limited data (e.g., your phone number, opt-in/opt-out status, campaign IDs, and compliance metadata) with message delivery providers, carriers, and The Campaign Registry solely to enable A2P delivery, verify compliance, prevent spam/abuse, and troubleshoot service.
• We may use subcontractors (e.g., customer support, analytics) under contracts requiring them to use data only to provide services to us and to protect it.⸻7) Legal bases, consent & revocationWhere required, we obtain prior express written consent. You may withdraw consent at any time as described in 5.5 Opt-out (STOP).8) SecurityWe implement reasonable safeguards designed to protect personal information.9) RetentionWe retain personal information (including SMS consent logs and opt-out records) for as long as needed for the purposes described above and to meet legal, regulatory, and carrier audit requirements.10) Your privacy choices & rightsDepending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, or to opt out of certain processing. To exercise rights or make a privacy request, email [email protected].11) Cookies & trackingWe use cookies and similar technologies for site functionality, analytics, and personalization.12) Children’s privacyOur services are not directed to children under 13. We do not knowingly collect personal information from children.13) International usersIf you access our services from outside the U.S., your information may be processed in the U.S. and other countries.14) Third-party linksOur site may link to third-party sites or services that we do not control.15) Changes to this PolicyWe may update this Policy. We’ll post the new effective date at the top.16) How to contact us
• Email: [email protected]
• Phone: 513-951-1138⸻SMS Terms Summary (for footer/forms)By entering your mobile number and clicking “Submit,” you agree to receive recurring automated promotional and personalized marketing text messages (e.g., appointment reminders, service updates) from CurbConnect at the mobile number used. Consent is not a condition of purchase. Message & data rates may apply. Message frequency varies. Reply STOP to cancel, HELP for help. See our Privacy Policy.